BEFORE YOUR CLEANING
Questions answered.
No guesswork.
Helpful information about pricing, preparation, drying, stains, pets, and what to expect from your appointment.
How long does a typical cleaning take?
Most residential jobs take roughly one to several hours depending on the services, size, condition, access, and treatment needs. We provide a clearer expectation after reviewing the job.
How long will carpets and upholstery take to dry?
Drying time varies with fabric, carpet density, airflow, humidity, and how heavily the item needed to be cleaned. We will give you after-care instructions at the appointment.
Can every stain be removed?
No company can honestly guarantee every stain. Some spots are permanent discoloration or have been chemically altered. We use professional methods and set realistic expectations.
Do you treat pet urine and odors?
Yes. We offer targeted pet stain and odor treatment. The right approach depends on whether contamination is on the surface or has reached backing, padding, or flooring.
Are your products safe for children and pets?
We select professional products for the material and job, use them according to directions, and explain any relevant drying or re-entry guidance.
Do you move furniture?
We can discuss reasonable light furniture movement before the appointment. Large, delicate, electronics-filled, or unsafe items may need to remain in place.
How should I prepare?
Please pick up small items, toys, cords, and breakables; secure pets; identify your main concerns; and keep a parking path available when possible.
How do I get an exact price?
Use our online pricing and booking page or text clear photos, room sizes, and your town to 516-650-9291 for a quick quote.
Still have a question?
Call us, text photos, or view pricing and availability online.
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